Do you know that two out of three family businesses fail to make it past the second generation? Worse yet, six out of seven don’t make it past the third generation. Surveys show 75% do not have a written succession plan and only 54% have chosen a successor. And only 42% have written business plans...
Your natural personality and the associated traits with it, impact how you function. They can be your friend (your positive traits) or your foe (your negative traits). Everybody has both positive and negative traits in their personality makeup. The real key is knowing what they are and how to best leverage your positive traits to...
Customer service is more than a good voice answering the phone. It’s more than a couple accolades from some satisfied customers. It has to be part of the culture of the company. But for many small business owners, beyond the “party line,” it’s barely given lip service, let alone being a vital part of how...
Entrepreneurs start businesses for various reasons. Some because of their belief in a concept or product they have developed. Others because they have a desire to make an impact on society or the world. Still others because they just want to escape the corporate world or ‘having a boss’, or lastly, just be able to...
Workplace drama costs time and money; it kills morale and increases turnover…not to speak of the human toll it takes. In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about how not to allow your business to become a soap...
A great line from a great movie, “Cool Hand Luke” that is, often, the essence of what causes negative customer relationships. In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about communications…with customers, employees and suppliers. So, it’s not just...
In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about “things slipping through the cracks,” which is a symptom… not a root cause. They’ll talk about how systems and procedures need as much review, periodically, as any focus on the...
In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about reigniting your team…or at least part of it. Every business has them. People on your team that are “just there.” Do you have people and processes that have passed their...
In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about using a unique form of communication to motivate your team. It’s called “financial data” that both of them have used to help guide the clients they’ve had and companies they’ve...
In this episode, our hosts, Lonnie Sciambi and Stan Simkins, also known, respectively, as “The Entrepreneur’s Yoda” and “The Family Biz Doc” will talk about the various challenges you face in your family business, dealing with family members, on an entirely different level. And like all previous episodes they’ll use war stories, situations they’ve faced...
